Deal Museum - Info Point

Deal Museum is an amazing little museum with over 10,000 artefacts, but of course many of those cannot be on show. Info Point has enabled visitors to gain access to a wider selection of objects in an innovative way.

Our first contact was an email enquiry from Deal Museum Chair, Kathryn Reilly, “I think it’s way beyond our pocket but I’d love to know how much the simple info point system costs?”

Securing funding

Like many similar organisations, Deal Museum haven’t got large budgets to implement many exciting technologies but we felt they had something special that could be funded. We advised them on how other organisations had applied for funding and gave them the confidence to push on with an application, which of course was a success.

3D models

Our role was to provide an Info Point, an Extender (to increase the Wi-Fi range to cover the full museum) and a webcam (to allow visitors with mobility impairments to view the upstairs room). We also developed three 3D models: Ratty, Deal Man and the Deal crown for the Info Point. You’ll have to visit to learn more about this and the other amazing stories featured.

Applying learnt skills to the whole museum

We also ran a storytelling workshop and prepared a ten stop self-guided tour that visitors follow on their phone. What was really pleasing was hearing that the museum’s volunteers were going to apply the heritage interpretation principles we covered at the workshop to the whole museum collection.

The rest of the story is Kathryn’s…

Our Info Point journey has been really interesting and we’re thrilled to have had the opportunity to add this piece of tech to our small museum.

Normally, we wouldn’t be able to afford something like this but Dan and his team supported us to secure the funding and ran an incredibly useful workshop day that helped our volunteers to understand what InfoPoint is and what it could add to the visitor experience. The team were super-flexible with our content and amends and talked us through everything very patiently (as an aside, I’m used to be client-facing, so it was great being the client for once).

In truth, not everybody engages with the ‘app’ when they come in but those that do really enjoy it and we really look forward to adding a ‘deeper dive’ of information to the CMS when we have time. Overall, it’s been a positive experience and we’ve very much benefited from working with the Info Point people.”
Kathryn Reilly, Deal Museum Chair