Ryhope is Grade II listed Victorian steam pumping station, which due to its complex structure isn’t fully accessible to mobility impaired visitors. The building is leased by the water company to a volunteer group that work hard to maintain and improve it, and to open it part-time so that people can appreciate their industrial heritage.
As part of a major upgrade, the team wanted to improve the visitor experience by opening those parts of the site that they could and installing an Info Point connected to six webcams.
Using an Info-Point network and six live webcams, we are able to offer those with ambulatory disability a much more participative experience as they can follow their party around and share in the visit. Our site is poorly served by phone signal and broadband, and only manned part-time, so Info-Point was the only solution that works for us. Users will normally use their own device, but if they don’t have one, then we have some tablets available for loan when we are open. Info-Point has been a universal success and has been robust enough to cope with a high number of users. We have been open for access days and the tablets you provided have worked a treat, they have an impressive battery life and perform really well. I have been able to train our less that techno-savvy older volunteers how to use them.Keith Bell, Ryhope Trust Chairman
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