Combe Mill in Oxfordshire uses two Info Point units to enhance its interpretation and improve accessibility. One unit covers the two floors of the mill itself, while the other covers the separate tea room and the car park, and can be used even when the part-time and volunteer-run museum is closed.
Phones can connect to either Info-Point and will then switch over automatically as the visitor moves about the site. The Mill, which was a workshop for Blenheim Palace, uses QR codes on some exhibits to take users directly to videos of the mill in steam. Museum Chairman Tony Simmonds commented, “Visitors can see us in steam at any time and enjoy the working machinery, watch videos, and download historic material they might otherwise not see. It enhances our offering and encourages visitors to linger in the tea room.”
The project secured funding from the Association of Independent Museum (AIM) and the National Heritage Lottery Fund (NHLF). Tony added, “The project will allow us to engage with younger visitors. This generation represents our future volunteer base and audience and we need to anticipate their expectations if your offering is not to stagnate.”
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